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Billing
4
Common issues regarding billing and account setup. Cloud 9 Client Portal 7
The Cloud 9 Portal is where you should go to access support, check on the status of your support tickets, review Invoices or pretty much anything else you need to do. FAQ 2
Commonly asked questions and their answers. Hosted Application 19
FAQs regarding Desktop2Go - hosted Application Service
Common issues regarding billing and account setup. Cloud 9 Client Portal 7
The Cloud 9 Portal is where you should go to access support, check on the status of your support tickets, review Invoices or pretty much anything else you need to do. FAQ 2
Commonly asked questions and their answers. Hosted Application 19
FAQs regarding Desktop2Go - hosted Application Service
Most Popular Articles
How do I change display settings in Citrix Receiver?
Right-click Citrix Receiver for Windows from the notification area. Select Advanced...
Right-click Citrix Receiver for Windows from the notification area. Select Advanced...
How do I update my billing information?
Login to the client area. Locate the link labeled "Update". Under the "My Details" tab,...
Login to the client area. Locate the link labeled "Update". Under the "My Details" tab,...
Why has my account been suspended?
If you are recieving an "Account Suspended" page when trying to access your site, it could be...
If you are recieving an "Account Suspended" page when trying to access your site, it could be...
How do I recover my client area password?
Client-area passwords can be recovered by using the "Recover Password" link found at the bottom...
Client-area passwords can be recovered by using the "Recover Password" link found at the bottom...
How long does it take to activate my account?
Most products are activated as soon as possible after we receive confirmation of payment. If...
Most products are activated as soon as possible after we receive confirmation of payment. If...
