Knowledgebase

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Adding Payment Information
Adding payment information is as simple as:  Navigate to the Portal sign-in page:...
How I can view my Products & Services?
Navigate to the Portal sign-in page: https://cloud9hosting.com/hosting/clientarea.php Enter...
How to Log in to the Cloud 9 Client Portal?
The Cloud 9 Portal is where you should go to access support, check on the status of your support...
How to Submit a Support Ticket?
Follow the steps below to submit a support ticket through the Cloud 9 Client Portal (remember to...
How to access Cloud 9’s Online Help?
The Cloud 9 Knowledge Base is the place to find information, Tutorials, FAQs, and More. To Launch...
How to check Ticket Status?
To check on your Support Ticket Status, just do the following:  Navigate to the Portal sign-in...
How to review Invoices?
Authorized and Billing contacts can access invoices by going to the Manage billing section of the...
How to review My Quotes?
To Review your Quote, just do the following:  Navigate to the Portal sign-in page:...
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