Who Is Managed IT Support For?
Small businesses and professional service firms that want fast, reliable, IT, without the unpredictable costs associated with third-party support organizations. Managed IT Support plans give businesses a piece of mind by providing a flat, monthly rate for unlimited support, putting the burden on the provider to solve problems right and on the first call.
How Secure Is Managed IT Support?
This depends on the provider, as with anything, some are more secure than others. Cloud 9 operates out of SSAE 16 Type II compliant data centers and has a dedicated support team located in Orange County, CA. There are no off-shore support staff or remote/home-based employees. All employees work out of our secure facilities.
Can You Help With My Compliance Needs?
Yes, we assist in supporting your compliance requirements with all our solutions.
Is Making the Change Easy?
Yes, we make it easy. After documenting your systems, we provide a game-plan to secure your network and bring all devices under our management. We take care of everything, this is often done after hours at a predetermined time.
What Type of Support Will I Get?
Simple Answer: The Best! We’re on hand to help you every hour of every day.