Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://cloud9hosting.com and Cloud General Corporation dba. Cloud 9 Hosting and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cloud 9 Hosting. include https://cloud9hosting.com and Cloud General Corporation. The Cloud 9 Hosting website is an application hosting site. By using the Cloud 9 Hosting website, you consent to the data practices described in this statement.

 

COLLECTION OF YOUR PERSONAL INFORMATION

In order to better provide you with products and services offered on our Site, Cloud 9 Hosting may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • Company Name
  • E-mail Address
  • Phone Number

If you purchase Cloud 9 Hosting’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Cloud 9 Hosting’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering an purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

USE OF YOUR PERSONAL INFORMATION

Cloud 9 Hosting collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Cloud 9 Hosting may also use your personally identifiable information to inform you of other products or services available from Cloud 9 Hosting and its affiliates.

 

SHARING INFORMATION WITH THIRD PARTIES

Cloud 9 Hosting does not sell, rent or lease its customer lists to third parties.

Cloud 9 Hosting may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cloud 9 Hosting, and they are required to maintain the confidentiality of your information.

Cloud 9 Hosting may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cloud 9 Hosting or the site; (b) protect and defend the rights or property of Cloud 9 Hosting; and/or (c) act under exigent circumstances to protect the personal safety of users of Cloud 9 Hosting, or the public.

 

AUTOMATICALLY COLLECTED INFORMATION

Information about your computer hardware and software may be automatically collected by Cloud 9 Hosting. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Cloud 9 Hosting website.

 

USE OF COOKIES

The Cloud 9 Hosting website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Cloud 9 Hosting pages, or register with Cloud 9 Hosting site or services, a cookie helps Cloud 9 Hosting to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Cloud 9 Hosting website, the information you previously provided can be retrieved, so you can easily use the Cloud 9 Hosting features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Cloud 9 Hosting services or websites you visit.

 

SECURITY OF YOUR PERSONAL INFORMATION

Cloud 9 Hosting secures your personal information from unauthorized access, use, or disclosure. Cloud 9 Hosting uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

CHILDREN UNDER THIRTEEN

Cloud 9 Hosting does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

E-MAIL COMMUNICATIONS

From time to time, Cloud 9 Hosting may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Cloud 9 Hosting or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Cloud 9 Hosting, you may opt out of such communications by unchecking the notifications option in your profile.

 

CHANGES TO THIS STATEMENT

Cloud 9 Hosting reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

CONTACT INFORMATION

Cloud 9 Hosting welcomes your questions or comments regarding this Statement of Privacy. If you believe that Cloud 9 Hosting has not adhered to this Statement, please contact Cloud 9 Hosting at:

 

Cloud 9 Hosting
1231 E. Dyer Rd.
Suite 237
Santa Ana, California 92705

 

Email Address:
support@cloud9hosting.com

Telephone number:
(800) 606-0313

 

Effective as of January 01, 2018